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Luso website privacy policy

Luso respects your privacy. This policy explains data collection and use practices of the www.lusoelectronics.com site (the “Site”). By accessing the Site, you are consenting to the information collection and use practices described in this policy.

When you visit the Site and request information, sharing your personal information is strictly voluntary. However, in order to request information, complete transactions, or access certain features of the Site, you may be prompted for personal information. If you choose not to provide personal information when requested, you will not be able to obtain the particular products, services, information, or benefits that require such disclosure.

When you register on the Site, we collect and save personal information about you in your Profile, which includes your contact information (i.e. name, mailing address, phone number, email address, occupation, employer, industry, and other information) and a unique identifier (i.e. user name and password).

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site. This information is used to help improve our site, analyze trends, and better serve our customers.

The personal information collected on this Site will be used to operate the Site and to provide the services or carry out the transactions that you have requested or authorized. In support of these uses, Luso may use personal information to provide you with more effective customer service and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preferences or interests.

We may use your personal information to provide you with important information about the product or service that you are using, including urgent updates and notifications. Additionally, we may send you information about Luso that might be of interest to you, and/or share information with Luso partners or affiliates, so they may send you information about their products and services. Finally, we would appreciate your help in ensuring the information you provide to us is accurate and up-to-date. Providing accurate information helps us serve you better. Hence, we may contact you periodically to update your information.

When you sign up for product updates, a newsletter, or a promotional email, the Site may use customized links or similar technologies to track email links that you click. We may associate that information with your personal information in order to provide you more focused email communications. Each email communication includes an unsubscribe link allowing you to opt out of that type of communication.

You may review and update your personal information that we have collected, as well as your email subscriptions, at any time through the Luso Customer Portal by using the applicable functionality available for updating such information. Your personal information will be password-restricted for your protection. You may also change your password when you use the functionality available to access your personal information.

Luso may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Luso or the Site; (b) protect and defend the rights or property of Luso; or (c) act in urgent circumstances to protect the personal safety of Luso employees or agents, users of Luso products or services, or members of the public.

We reserve the right to use and disclose your personal information in order to investigate, prevent, or take action regarding illegal activities, infringement of the intellectual property of Luso or a third party, suspected fraud, situations involving violations of our terms of use, or as otherwise required by law.

Personal information collected on the Site may be stored and processed in the United States or any other country in which Luso or its affiliates or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country.

Luso uses a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access, which are located in controlled facilities. Additionally, when we transmit personal information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Unfortunately, no data transmissions over the Internet can be guaranteed 100% secure. Accordingly, despite our efforts to protect your personal information, Luso cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. However, once we receive your transmission, we make it a high priority to ensure its security on our systems.

The Site uses cookies to ensure the integrity of the registration process and to personalize the Site. A cookie is a small text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, navigate within a site, or request to remember your username/password, a cookie allows the Site to recall your specific information on subsequent visits. This simplifies the process of delivering relevant content, eases site navigation, and so on. When you return to the Site, the information you previously provided can be retrieved, so you can easily use the site’s features that you customized. Additionally, based on the expiration date of a cookie, you may be required to re-enter your unique user name/password after a certain period of time has elapsed to protect you against others accidentally accessing your Profile.

You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. Please refer to your browser’s help menu regarding how to change your cookie preferences. If you reject all cookies, you will not be able to use Luso products or services that require you to “log in,” and you may not be able to take full advantage of all offerings. However, many Luso products and services do not require that you accept cookies.

If you have questions about this privacy policy, please send an email to  email@lusoelectronics.com