Services 2018-06-14T14:50:33+00:00

“We support manufacturers with part procurement, product distribution, customer service and support.”

Supply Chain

Luso Services can help improve your company’s productivity, minimise system downtime due to the non-availability of parts and reduce supply chain risks.

Luso can assist in reducing the number of your suppliers through consolidation to achieve immediate cost and process benefits across your business. Purchasing through fewer vendors helps improve overall efficiency, reduce administrative costs, and focus on other critical activities. We have a centralised warehouse in Luton where we manage our stock.

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Distribution

Luso Services provides consultancy for startups and small businesses. We support the development and implementation of strategic plans with our expertise in Medical. We provide our customers with support in setting up distribution networks, help to fine-tune their supply chain, draft and review distribution agreements. We ensure that potential partners chosen by our customers are aligned and achieve goals within their target market. 

We assist in product design through our own expertise, consulting with our various contacts in the medical industry and the use of our own manufacturing facility in Luton. Luso helps to develop a sustainable business model that controls costs, defines product value, capitalises on technology, better aligns incentive, partnerships and deals.

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Spare Parts

Luso Services can help your company manage spare parts. Luso has developed its own bespoke spare part management system to establish and determine parameters such as identification, storage and control. This allows us to achieve high service levels for our customers. We can provide our customers with customised packaging and labelling. Our website allows instant access to our parts availability in real time. We regularly carry out stock takes to ensure the physical quantity matches with our system as the management of spare part inventory is complex due to the large number of different items and low demands. Most spare parts present intermittent demand which are particularly difficult to predict.

Luso Services can support Last Time Buys whereby service parts that have been in circulation for a while can be made end of life. It is in many cases very hard to estimate future need for a part, coupled with the fact that the expected lifetime for the application that uses the part is long. It is very difficult for our customers to re-design a system when a part is no longer available as one change can have several knock on affects. Continuity of supply is a very important parameter and some of our customers have products with an expected period in excess of 10 years.

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Maintenance

Luso Services offer maintenance support and repair for diagnostic imaging equipment across multiple vendor platforms throughout the EMEA. We can assist customers in their service and maintenance activities in regions where they have no presence. Prepare and implement training and workshops to help customers to be more acquainted with product technologies and capabilities.

Luso can carry out scheduled maintenance visits. We offer on-call support, exchange and repair services to reduce system downtime in the event of a failure requiring a specific repair that cannot be performed on site.

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Portable Tomosynthesis

Welcome to EqueTom – the first portable tomosynthesis system for the equine market. Unique reconstruction technique provides over 300 coronal slices of the examined body part for detailed examination, instead of a single static X-Ray shot.

Tomosynthesis is drawing more and more attention in the X-Ray world today. This state-of-the-art imaging technology offers high-quality low-dose multi-slice images to visualize the parts of the objects that are invisible by the conventional 2D radiography. Until today, it was only available for medical institutions.

View the case study

Luso Services News

Luso join forces with AJ’s Power Source to offer military power solutions.

June 5th, 2018|

Luso announce that they have signed an exclusive distribution agreement with AJ’s Power Source (AJPS) to represent their range of Military Grade power solutions in the UK and Ireland. This includes their leading edge design PowerGridM® Military UPS systems. The PowergridM® design represents the first significant technical advancement in UPS technology in over 20 [...]

1800W intelligent modular power supply offers best in class performance

May 31st, 2018|

The CoolX1800 Series is the new intelligent modular power supply from Excelsys. It provides an incredible 1800W in a compact 5 x 10.5 x 1U package, typically 50% more power than the industry standard; it also includes PMBus™ digital communications and control. The CoolX1800 offers system designers best in class performance in efficiency and [...]

RS485 transceiver module simplifies industrial design

May 22nd, 2018|

Now available from Luso are the CTx1D485C series of RS485 isolation transceiver modules. Designed specifically to simplify the design of RS485 circuitry; these modules combine the isolated dc/dc converter and RS485 functionality thereby reducing component count. RS485 is still the industry standard workhorse for data transmission and these modules can simplify design in many [...]