Services2018-06-14T14:50:33+00:00

“We support manufacturers with part procurement, product distribution, customer service and support.”

Supply Chain

Luso Services can help improve your company’s productivity, minimise system downtime due to the non-availability of parts and reduce supply chain risks.

Luso can assist in reducing the number of your suppliers through consolidation to achieve immediate cost and process benefits across your business. Purchasing through fewer vendors helps improve overall efficiency, reduce administrative costs, and focus on other critical activities. We have a centralised warehouse in Luton where we manage our stock.

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Distribution

Luso Services provides consultancy for startups and small businesses. We support the development and implementation of strategic plans with our expertise in Medical. We provide our customers with support in setting up distribution networks, help to fine-tune their supply chain, draft and review distribution agreements. We ensure that potential partners chosen by our customers are aligned and achieve goals within their target market. 

We assist in product design through our own expertise, consulting with our various contacts in the medical industry and the use of our own manufacturing facility in Luton. Luso helps to develop a sustainable business model that controls costs, defines product value, capitalises on technology, better aligns incentive, partnerships and deals.

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Spare Parts

Luso Services can help your company manage spare parts. Luso has developed its own bespoke spare part management system to establish and determine parameters such as identification, storage and control. This allows us to achieve high service levels for our customers. We can provide our customers with customised packaging and labelling. Our website allows instant access to our parts availability in real time. We regularly carry out stock takes to ensure the physical quantity matches with our system as the management of spare part inventory is complex due to the large number of different items and low demands. Most spare parts present intermittent demand which are particularly difficult to predict.

Luso Services can support Last Time Buys whereby service parts that have been in circulation for a while can be made end of life. It is in many cases very hard to estimate future need for a part, coupled with the fact that the expected lifetime for the application that uses the part is long. It is very difficult for our customers to re-design a system when a part is no longer available as one change can have several knock on affects. Continuity of supply is a very important parameter and some of our customers have products with an expected period in excess of 10 years.

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Maintenance

Luso Services offer maintenance support and repair for diagnostic imaging equipment across multiple vendor platforms throughout the EMEA. We can assist customers in their service and maintenance activities in regions where they have no presence. Prepare and implement training and workshops to help customers to be more acquainted with product technologies and capabilities.

Luso can carry out scheduled maintenance visits. We offer on-call support, exchange and repair services to reduce system downtime in the event of a failure requiring a specific repair that cannot be performed on site.

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Portable Tomosynthesis

Welcome to EqueTom – the first portable tomosynthesis system for the equine market. Unique reconstruction technique provides over 300 coronal slices of the examined body part for detailed examination, instead of a single static X-Ray shot.

Tomosynthesis is drawing more and more attention in the X-Ray world today. This state-of-the-art imaging technology offers high-quality low-dose multi-slice images to visualize the parts of the objects that are invisible by the conventional 2D radiography. Until today, it was only available for medical institutions.

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Luso Services News

Efore add 200W family to their industrial DDP Range

August 3rd, 2018|

Available now from Luso is the DDP200 series from Efore, adding a 200W family to their popular DDP range of industrial power supplies. Available in 12, 24 and 48 VDC standard output variants, this series of high performance AC/DC power supplies provides up to 200 W of steady output power with moving air, and [...]

N2Power add 500W family to their dual certified ITE & Medical grade XLM series

July 26th, 2018|

The XLM500 Family is dual certified with the latest versions of UL69050 & UL60601 certificates for use in both information technology equipment (ITE) and medical equipment. As with the XLM240 family these are available in open frame, U-chassis and a fully enclosed unit with fan incorporated. This unique design offers robust performance and lower energy usage [...]

Miniature high voltage 15kV opto-coupler simplifies design requirements

July 17th, 2018|

Luso announce that HVM Technology the specialists in miniature high voltage power converters have released a miniature 15kV Opto-Coupler. The OPTO-150 is a miniature; 15kV rated high voltage opto-coupler which integrates low voltage LED drivers with high voltage photo detector diodes. Typical applications for the OPTO-150 include high voltage switching, high voltage isolation, external [...]